Consulting
Designing a commercial kitchen or selecting the right equipment can make or break your restaurant’s efficiency, workflow, and profitability. Our consulting services help you make informed, cost-effective decisions that support both your culinary vision and operational demands.
Design
We design spaces that seamlessly accommodate all the equipment our customers require. With expertise in optimizing flow throughout both the front and back of the house, we ensure every piece of equipment is carefully selected the first time—meeting both current demands and future growth.
Delivery
Our dedicated delivery team provides reliable transportation of commercial equipment throughout New England, ensuring each item is placed on-site and prepared for installation by licensed plumbing and electrical contractors. For clients outside our regional service area, we offer dependable nationwide shipping via UPS and reputable common carriers, ensuring secure, timely delivery to any location across the United States.
Delivery Policy
Gillette Truck Delivery (Massachusetts & surrounding states) includes:
Delivery
Assembly
Set in place
Leveling
Delivery fees are mileage and/ or labor based. Delivery is to ground floor level (no steps, no stairs) otherwise subject to additional fees.
Common Carrier/LTL Truck Delivery includes:
Drop shipment - customer is responsible for taking equipment off of common carrier truck and bringing into their building.
Liftgate is available at an additional charge & needs to be noted prior to shipment booking.
General Information:
Warranty Policy
Gillette Restaurant Equipment offers a 60-day parts and labor warranty on all used/reconditioned equipment, the warranty begins on the date of delivery or pick up.
Warranty is voided if:
Any other service company works on a piece without prior authorization from Gillette Restaurant Equipment.The equipment has not been properly connected by a licensed plumber or electrician which has led to damage of the piece.
Billing Information
A 50% deposit is required to:
-Order a new piece of equipment that is not in stock (nonrefundable).-Hold a new piece of equipment that is in stock.
-Hold a used/reconditioned piece of equipment.
The balance is due prior to scheduling delivery.
If you have any questions regarding billing, please contact our accounts P/R:
Adrianna Smith
Adrianna@GilletteEquipment.com
(413)-533-1455